How we work

How we work

Delasto was created to simplify last-minute booking.

Our method is clear, fast, and transparent, both for travelers and for accommodation providers.

We have built a lean system with instant bookings, secure payments, and real human support.

For travelers

1. Instant booking

The availability published on Delasto is in real time and can be booked immediately.

No request to wait for, no delayed confirmation.

2. Secure payment on the portal

Payment is made directly online through certified and secure systems.

The transaction is immediate and guarantees booking confirmation.

3. Clear cancellation policies

Each property defines its own cancellation policy.

The conditions are always visible before booking, to ensure full transparency.

4. Real assistance

Our team is available via:

Email

WhatsApp

Phone

LiveChat

During office hours we guarantee direct human support, because we believe technology should also have a human face.

For properties

1. Simple registration

Properties can register free of charge by completing the Hosts area.

The request is reviewed manually by our staff within 48 working hours.

Alternatively, registration can be completed together with one of our operators via:

Chat

WhatsApp

Phone

LiveChat

2. Independent management and synchronization

Properties manage independently:

Availability

Prices

Cancellation policies

It is possible to synchronize the calendar through iCal, in order to avoid overbooking even if you are present on other portals. For this specific activity, DELASTO operators are available to support you during the export and import process.

3. Payments and commissions

Delasto applies a commission on sales.

Properties will receive direct payment within a few days, already net of the commission, through registration with the STRIPE network. This process is guided by DELASTO during the property's registration phase, making it simple and convenient.

For support, DELASTO operators are always available.

Verification and quality

Each property is verified manually by our team within 48 working hours.

This process helps provide:

Greater reliability for users

Consistency in the information entered by properties

We are not a fully automated system: we believe human review is an added value in the process.

Our approach

Delasto is not an impersonal marketplace.

We are a project that combines technology and relationships.

We offer an efficient digital platform, but with real and accessible assistance.

We believe last-minute booking should not be chaotic.

It should be simple, immediate, and secure.